TRIHERM / ONE PROCESS

Where is your manual workflow getting stuck?

Tell us how it works. Get a map and a first test.

Read the six-step guide
No email · Private draft

Your answers are processed in this browser. Avoid personal data, passwords or confidential information.

STEP 1

Your process

1 / 2
Today's work
More context (optional)

TRIHERM PRACTICAL GUIDE

How to find where a manual workflow gets stuck

Find where work waits, repeats or loses its next owner before choosing what to change. Start with one process and records of what happened.

  1. Choose a clear start and finish

    For example: from receiving a request to assigning scheduled work. Keep the review to one process.

  2. Trace a few recent cases

    Record verifiable steps, tools, roles and timestamps for an ordinary case and an exception. Use anonymous identifiers; omit customer details and credentials.

  3. Separate work from waiting

    Separate active effort from waiting for information, approval or attention. Mark unknown time instead of treating it as work.

  4. Check each handoff

    At each transfer, identify the next owner, notification and action. A shared sheet alone does not establish ownership.

  5. Record rework and exceptions

    Record corrections, why work returned and how exceptions were handled. One delayed case does not prove the main bottleneck.

  6. Try one bounded change

    Correct a clear missing owner or next action in the existing process. Observe comparable cases before considering a wider change or automation.

What to gather before asking for a review

A clear start and finish, the current steps, who participates, the tools used, the friction you observed and the outcome you need. Mark missing evidence. Share private documents only through the secure intake when appropriate.

Choose the next step that fits the evidence

If one missing handoff or instruction explains the issue, an internal correction may be enough. You do not need to buy a service to assign an owner and observe what changes.

Observe the process yourself

Record one recurring process for 14 days and choose a next action. This self-guided kit excludes professional diagnosis and implementation.

View the self-guided kit — $49 USD

Get an outside written diagnosis

Receive a written diagnosis of one process, three prioritized improvements and a first-step plan. Implementation and guaranteed savings are excluded. Check scope and requirements before buying.

View the written review — $199 USD

Already understand the process and need a technical automation decision? Review automation feasibility — $499 USD

Use the free process diagnostic